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Planes

RELATED EXPERIENCE

JRH AERO SUPPORT, LLC

Owner: Easton, PA

August 2020 - Present

  • Consultant offering: Engine management, review of workscopes, estimate / scrap reviews, parts sourcing /sales support, engine sales / engine core purchasing etc

 

  • 40+ years of experience offering turbine engine repair and overhaul support for the Pratt & Whitney Canada PT6A, JT15D and PW100 series engines. This support includes corporate, regional airline and military applications.

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  • Experience includes: Engine Overhaul Technician, Customer Service Representative, Customer Service Manager, General Manager, Regional Sales Manager, Director of Sales.

 

  • Personal reputation and the development of trust with numerous customers has been my strongpoint in my success in this field.

STANDARD AERO, Phoenix, AZ

Director of Sales: Easton, PA

January 2008 – August 2020

  • Develop revenue targets for Turboprop, Airline and Fleets - North America / Mexico, Central America sales team to penetrate the highly competitive R&O support market. Consistent YOY growth of 5-10%, running at up to 45% market share within the PWC DOF network.

 

  • Offer coaching / mentoring support to sales staff of 9 to meet and exceed sales budget quotas - empowerment of sales team members that allows for agility / flexibility in the sales process. Sales team achieved 126% ($183M) of sales quota in 2019.

 

  • Responsible for direct sales support of key airline and B&GA accounts including divisional cross selling for other key accounts.

 

  • Developed sales templates, in concert with Commercial group, for sales team members that streamline the sales cycle.

 

  • Offer support to sales team members for key sales agreement development and renewals.

 

  • Developed trade show schedule, in concert with marketing group, and exhibit at key trade shows to promote company brand.

 

  • Included in the development and implementation of Salesforce.com for employee usage worldwide.

 

  • Follow through on the company’s vision of, “Setting the Standard of Customer Service”.

ATLANTIC TURBINES, INC, Summerside, PEI Canada

Senior Sales and Service Manager, Easton, PA

August 2001 – January 2008

  • Grew sales and service revenue by 5-10% YOY in assigned territory of the NE US / Canada Region.

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  • Consistently exceeded increasing annual sales goals while achieving acceptable gross Margins .

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  • Offered field level tech support as required in support of customer base.

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  • Accepted additional responsibility in the development of customer growth within areas outside of assigned sales territory, ie: Greenland, Middle East etc...

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  • Promoted to Director of Sales January 2008 due to performance, commercial knowledge and ability to excel with internal and external customers.

DALLAS AIRMOTIVE, Dallas, TX

Regional Sales Manager, Easton, PA

September 1998 - August 2001

Direct sales and service responsibility to develop a sales pipeline within the NE US / Canada Region.

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  • Consistently exceeded annual sales goals while achieving acceptable GM’s .

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  • Offered field level tech support as required in support of customer base.

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  • Recognized as “Top Sales Producer” in 2010 for revenue growth / results in assigned territory.

AIRWORK, Milleville, NJ

Regional Sales Manager, Easton, PA

September 1996 – September 1998

  • Direct sales and service responsibility to develop a sales pipeline within the NE US / Canada Region.

 

  • Offered field level tech support as required in support of customer base.

 

  • Consistently exceeded annual sales goals while achieving acceptable GM’s.

STANDARD AERO LIMITED, Winnipeg, MB, Canada

General Manager – Service Center, Allentown, PA

September 1993 – September 1996

  • Working Manager with P&L responsibility for facility that offered PT6A series repair support for customer base located within the NE US and Canada.

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  • Coached and mentored direct staff of 3 including two external Regional Sales Managers as assigned to develop sales pipeline and offer customer support solutions.

 

  • Relocated Service Center from Portsmouth, NH to Allentown, PA while effectively working with two FAA FSDO’s.

NORTHEAST TURBINES, Windsor Locks, CT

General Manager – Service Center, Windsor Locks, CT

September 1991 – September 1993

  • Working Manager with P&L responsibility of facility that offered PT6A / JT15D series repair support for customer base located within the NE US.

 

  • Coached and mentored direct staff of 2 to support company initiatives to develop sales pipeline and offer customer support solutions.

 

  • Relocated Service Center to Portsmouth, NH while effectively working with two FAA FSDO’s.

AVIALL, Dallas, TX

Service Manager – Regional Turbine Shop, East Granby, CT

September 1987 – September 1991

  • PT6A and JT15D HSI, Repair, Technical Support for customer base located within the NE US and Eastern Canada.

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  • Promoted to Service Manager 1990 with P&L responsibility of facility

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  • Coached and mentored direct staff of 2 including two external Regional Sales Managers as assigned to achieve corporate initiatives.

VAN DUSEN TURBINE PRODUCTS, Worcester, MA

PT6A Engine Overhaul Technician, Worcester, MA

September 1985 – September 1987

  • Technician for engine repair and overhaul support among a group of 55 employees.

 

  • Retained as Customer Service Representative at their Regional Turbine Facility in East Granby, CT after purchase by Aviall.

PRATT & WHITNET AIRCRAFT, East Hartford, CT

Experimental Assembler, East Hartford, CT

September 1980 – September 1985

  • Technician for engine repair and overhaul support within the commercial fan engine experimental development department.

EDUCATION

East Coast Aero Technical School, Lexington, MA

Licensed FAA Airframe and Powerplant Technician

May 1980

  • PWC Sponsored maintenance training courses including heavy maintenance for PT6A Small and PT6A Large series engines, JT15D Series and line maintenance for PW100 series.

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